BMW Service Advisor

Service

Ballymena

28 February 2020

Operating from our Ballymena showroom The Country Garage  are looking for a driven and motivated individual to join our BMW Service team reporting to the Service Manager.

The ideal candidate will have a passion for the motor industry and be focused on delivering and exceeding customers expectations 

Main Purpose of the Job

To deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.

To organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity.

To carry out customer follow up and prospecting activities to maintain and build the volume of work within the workshop and provide the sale of accessories, parts and new vehicles.

In addition ideally you will meet the following criteria:

  • have a minimum of 3 years experience within the motor industry, preferably gained within a prestige franchise;
  • understand the importance of a customer centred approach;
  • be computer literate (previous experience of Kerridge system preferred)

In return we offer an excellent working environment with one of the worlds leading brands.

We reserve the right to enhance the above criteria in the event of an unprecedented response. For full job description and further information please click here

If you have what it takes and are interested in this position, please send your completed application form by Friday 21 February 2020 to: louisedempster@countrybmw.co.uk