OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
201 ratings and 97 comments received in the last 90 days.
18 January 2025
They couldn't do enough for me kept me up to date with progress from the time ordered to completion
16 January 2025
So friendly and great info given
13 January 2025
Always pleasant to deal with
11 January 2025
Pleasant and comfortable surroundings
08 December 2024
Very satisfied. Have been through the process so many times it's so easy. The country garage is my go to bmw dealership. Great service from Paul Diamond (new car sales) as always and Michael Simpson (financial guy) always makes you laugh. Great team
02 December 2024
Great service and attention to detail
27 November 2024
Excellent service
05 February 2025
Staff were friendly as always
05 February 2025
The quality of service is exemplary. I have been a customer of Country Garage for more than 10 years and my wife and I are treated almost as 'members of the family' and are looked after as such. Sandra and latterly Calvin are brilliant.
05 February 2025
Great service
05 February 2025
Provision of courtesy car was a great assistance.
02 February 2025
Service performed well,car valet. Also much appreciated with the lift home and picked up later in the day to collect my car. What more could you as for.
31 January 2025
Was told it would take one and a half hours and it did
28 January 2025
I got a replacement car but it was a manual which I don't recall being asked about and no one asked me was I interested in changing car or trying a new model. Car was not washed or vacuumed despite being there all day and obviously in need!
27 January 2025
First class service at The Country Garage.
27 January 2025
I was told exactly what was needed to fix my car by Amy and "roughly" how much it would cost and I received a phone call,again from Amy, to confirm "exactly" what was required and a video of Inspection from the technician, Billy, from the service pit
27 January 2025
The best value of the BMW garages in Northern Ireland and we were treated very well, we will definitely be making them our preferred garage.
24 January 2025
Always able to answer any questions on the whereabouts of your new car at any time