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Sandra very polite and very friendly made me feel welcomed and very helpful when I had issues with the car.Andy the parts manager was 100% aswell.got me bits for the car.was well looked after :)
An awesome bunch of people who are very attentive to every detail. It is abundantly clear that their sales manager, Jim, is the significant driving force behind the experience customers receive at The Country Garage.
Excellent customer service and attention to detail.
Polite efficient service and you feel valued - very friendly team at front of house and Keith Mackay handling the service booking was very professional and explained the work well to me
I HAVE USED THREE OF NORTHERN IRELANDS BMW DEALERS FOR SERVICE AND OVER THE YEARS HAVE FOUND THE COUNTRY GARAGE BEST. MY CAR IS ALWAYS PROPERLY REPAIRED AND RETURNED TO ME AT THE AGREED TIME. aNY UNEXPECTED REPAIRS ARE AGREED WITH ME IN ADVANCE.
I've been a customer there for some years now and it has been the service there that keeps me going back
Sandra, the member of staff with who I dealt with, I cannot fault. Very good. I was completely satisfied with everything until the next day I discovered damage to an interior component within my car, it is being sorted but until then,fairly satisfied
Helpful & flexible around my work. I had to change the date for my service a couple of times - & it was no problem. Also picked my car up from my work & left me a loan car. Couldnt ask for more
They did not appear to communicate with Enterprise car rental as to when they hoped to pick up my car and when a replacement would be required.
Excellent painless experience and all the staff I dealt with were very helpfull
Excellent quality of service. Personal treatment always excellent.
The service was excellent and was kept updated in respect of the work being carried out
Service and friendliness is always first class
I have every confidence in the Country Garage to complete the necessary work required.
Very helpful and fixed car on the day
Everything went as planned and on time as promised
The guys in service are first class!
There have been no problems except that I'd rather I didn't have to keep going back due to faults arising.
Because I was completely satisfied
Booked my x5 in for service with yous because I bought it from your dealership yous brought me a 3door 1 series down not good with 2 children not good for sales either as if it was my business I would have brought a new model to try get me to change
allways do a first class job. very friendly staff.
Excellent 1:1 service
Service carried out efficiently
quick and efficient
Because nothing is a problem to them and they take the car and sort it, I dont have to do anything
they look after me very well
Keeper informed the whole time I was at showroom
Straight forward no hassle.
Completely satisfied with this family owned garage who always go that little bit further
The maintenance & MOT were carried out in the timeframe specified. The replacement vehicle wasnt of the same quality as my own vehicle but appreciated all the same.
All the work carried out as expected and in the time frame given to me when I booked the car in.
The service from all departments is nothing short of excellent.
Friendly, helpful staff.
Excellent job done prepping car for MOT
they made everthing easy
The Country Garage are like our second family. Very professional, knowledgeable and friendly.
I booked a " Get to know " your BMW at least two weeks prior to my allocated appointment. However when I arrived on the appointed date at 10am I discovered that the " Get to know " specialist was not starting his work until 11am. Very disappointed.
The staff kept me informed throughout the repair process and re-assured me that everything that was required to repair my car was in hand
From first contact to car handover whole experience was excellent
Very accommodating staff
This has to be the top showroom in Northern Ireland. No pressure from Sales personnel. Friendly, extremely helpful without being pushy. Almost feels like one big family which they welcome you into.
It was completed quickly & I was looked after while I waited.
Very satisfied this centre is very helpful and staff very courteous.
Car taken away and delivered back when they said they would
Cant fault the service i received. Really enjoying the new car!
Everything ran very smoothly.
Experience was very positive, salesperson was very pleasant, courteous and knowledgable.
We where kept very well informed with every aspect from choosing the car to pick up of the car
Reliable sales information, easy to understand and easy to agree terms of purchase. Dealership staff were very thorough and explained everything very comprehensively. Very pleasant experience.
Paul Diamond organised everything very well
Treated like royalty
again staff very helpful and put me over all the different controls