very helpful

Car was returned in a first class condition, the problem was rectified and during this process I was kept fully informed.

Efficient in their dealings with the customer and both friendly and helpful in their approach

Prompt service completed and explained. Kept informed throughout. Arrangements made for any outstanding matters to be addressed.

The staff always take care of the customer and do small things that are appreciated. I trust any work that is carried out by the garage.

Staff that I have dealt with have been very pleasant and efficient.

Friendly and courteous

Picked up my car to do the service

Efficient

They collected the car and left it back, however the car did not get a courtesy wash and vacuum before being returned. However when I made the garage aware they arranged to collect the car again and washed and vacuumed it.

Matter was dealt with swiftly and to my satisfaction.

The most helpful nature of the service team and their effort to help me with pursuing my ‘just out of warranty’ claim was incredible. Graham in particular is a huge credit to the Country Garage. There is clearly a strong “customer first” ethos at CG

The car was booked in at a time and date that suited us and also there was no problem getting a loan car.

Very friendly staff who were extremely courteous throughout the visit.

The Country Garage is very professional and approachable. They provide a high quality and personal service in a friendly, welcoming environment.

Service arrangement person was extremely helpful and kept me up to date at all times, even arranging transport to from local town of Ballymena.

Car came out excellent and small leak detected

Average customer service. Was told at one point I couldn't change my car service time and then told by another member of staff that I could. Was was called the wrong name. Booking was made by only myself and somehow I was called my fathers name.

I was completely satisfied with my service experience at The Country Garage, they sent me to the Galgorm Spa while my car was getting serviced which was excellent and I was well looked after by all staff members at The Counrty Garage.

Very friendly and efficient service. The courtesy car was supplied with insurance - most other car makers require transfer of personal insurance. This is an excellent service point!

Dealt with Alan Anderson at The Country Garage He was very good explained everything in terms I could understand. Nothing was problem to him. He has kept in touch and helps with any queries I would have.

Made the effort to supply a complimentary replacement car when parts were delayed, kept me informed about price and the time delay.

They kept in touch with the progress of work on my car.

Awesome dealership and a pleasure meeting to deal with. They take my issues with the car seriously and go the extra mile to sort it out no matter how trivial it may be.

We have had several experiences with The Country Garage and I simply cannot praise them highly enough. I’ve been buying cars for 30 years from different manufacturers and dealerships but The Country Garage are on another level with customer service.