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Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
Booking and collection easy
Sortrded out my issue with tyre in timely efficient manner
Excellent service
I didn't have anything to do, they lifted the car, did the service and returned it
I was given replacement car as promised & phone call when car was ready
Service team at the country garage are very professional and courteous and do their best to make everything run smoothly
There was no hassle and I felt that I was in good hands
friendly, efficient and helpful service.
The service was quick and efficient and the surroundings were quiet so I could work while I waited
Very efficient from the initial booking until I collected my car after the service; and the staff are welcoming and pleasant particularly Sandra Irwin. The 2 girls on the refreshments bar, Esther and Annette provided exceptional service.
No hassle from making booking right through to picking car up.
Quick service, resonable price and my car was delivered to me, I did not have to pick it up
Service receptionist was very nice and everything went smoothly
Everything that I expected was done efficiently and the car was cleaned and vacuumed. All members of staff that I met were extremely friendly, helpful & professional.
Professional, helpful and accommodating.
no messing about just done the job and had my car back within the hour
They dropped of a courtesy car at my workplace {really great delivery driver to converse with} and fixed my car perfectly
Attention to detail and genuine desire to please comes across readily. Sandra and Keith exude an infectious confidence. As a customer, one almost feels part of the "team".
No issues at all encountered on the day.
Booking in and service was like clockwork perfection.
Very personal friendly service makes getting vehicle repaired enjoyable!!!
Good friendly sound people
Welcome & service always of the highest quality
Nice atmosphere great coffee and a chat with a salesman
Pleasant, efficient and professional service throughout.
Job done on agreed schedule and given back shining inside and out
Very friendly & efficient Very satisfied with their service 5 stars all the way
n01 dealership in northern ireland in my opinion
Very professional and accommodating eh. I needs to change my service appointment to later in the day due to work commitments.
5* Service
Everything was completed as agreed and in a timely manner.
Friendly and efficient staff.
Very helpful staff.
Booked in quickly and car was serviced in time quoted
The atmosphere created in the showroom of Country Garage is both business like and yet also personal - and ideal combination !!!!!
Quality work not a spot of dirty oil anywhere and a good discount
Very efficient service and welcoming staff
I have no complaints. Looked after while there with coffee Any questions regarding car I had were looked into and sorted
Straight forward booking and service delivered as agreed - no fuss and a cup of coffee as a bonus!
A1 service - always. Staff are very pleasant yet professional.
Always very professional
Prompt & efficient service from staff and kept me updated.
Friendly, efficient, professional approach. Made the experience completely hassle free for the customer.
Very helpful staff who kept me up to date with the service of my car.
Always kept in touch if any delays in receiving car
Keep me informed of the progress of the car
Due to wants going on with virus there was nothing more you could have done.missed being showing how everything worked
I couldn't fault my experience
I can't fault Aaron or Michael at all. Throughout the car sale, Aaron was more than accommodating with test drives and any questions or queries I had. Michael was also fantastic. He explained the details of my finance agreement perfectly. Thank you
The Country Garage has been most satisfactory in dealing with them