Ryan Leese the member of staff I dealt with was excellent, couldn't do enough to make the sale more smoothly, nothing was too much trouble.

Excellent customer service and very efficient

The Country Garage are a first class dealer and this visit was no exception

Was able to drop car off previous night and collect after service which suited me for transport arrangements

As I stated above nothing seemed or was any bother genuinely put the customer first Almost perfect 5 star

Staff prepared to go the extra mile to provide a flawless experience

Was booked in quickly and work completed in detail.

As I said above they did exactly as they said they would do, and did it cheaper than they established

Great service from the desk and a quick turnaround on the work.

Great service

Very friendly staff great team

No fuss very professional

Despite the issues we have had with our car, the service that has been provided by Country Garage has been very good.

Sandra Irwin was excellent at reception-very helpful and friendly

Good service

Really happy with the dealer

Again can't fault them

Extremely courteous and efficient. All work attended to and the vehicle returned beautifully cleaned.

Easy to contact. Good service from staff.

Hassle free

My car was collected and returned to my home and I was offered a courtesy car whilst my car was being serviced. The staff that I dealt with, both on the phone and face to face, were polite and courteous.

There was a problem with obtaining a part that had to be back ordered and as a result of this my car was retained for a number of days I was offered and received a replacement vehicle that was delivered to my home at a suitable time for me.

Service at a very suitable time, a new loan car, service costs reasonable.

Pleasant staff

Kept me up to date on everything. Even throughout the process.

Very friendly service

Car booked in quickly, everything done to a high standard

Although I've another BMW garage closer to me I prefer the Country Garage because their service is just outstanding

Again friendly and easy service

Hi, I was completely satisfied with the work carried out on my car and the safety check/print out. lights @tyres.ect.

All good as usual.

Good safe Covid precautions. Clean safe show room and pleasant staff. Obviously efforts made to provide good service despite restrictions.

Car left off and collected on same day and job done. Was told what would happen and was accurate.

A very efficient team who set out to provide the their customers with complete peace of mind with the care and expertise afforded to servicing their car.

Great customer service

Work completed as expected.

Very efficient, warranty check, recall and brake fluid all sorted in less than a day.

Easy to deal with

Very pleasant and positive experience with the young man in service reception. Car picked up and returned promptly.

Excellent staff

Well informed throughout the process and my vehicle was ready on time

Fast friendly service

Very approachable & knowledgeable staff-always very helpful

Car was in garage for a bit longer than I would have preferred, though this was pointed out to me at the beginning.

Complicated case well dealt with and generosity shown by BMW centrally.

Smooth as clockwork experience

100% satisfied.

Best I have ever used.

The staff go above and beyond to help

Excellent service as always, service staff are fantastic.

Staff always do their best to ensure good service

Job well done

perfect from start to finish

Always 5 star service from the country garage - never anything less!

Good service but very expensive.

FRIENDLY, COURTEOUS SERVICE

Friendly, personable, couldn't be more helpful. Go the extra mile. Personally like to thank Stuart who took care of me and sorted everything. Despite calling Prentice twice I'm still waiting to be called back. Country garage are the ones to beat.

service was completed and the one problem i had highlighted was dealt with

Same again Everything was great

Great service

They were very efficent,friendly & let me buy @ my own pace.there was no pressure to buy,would definetly recommend to friends.

Professional friendly staff

same as before

Hi, this text and survey was sent to the wrong person. I do own a BMW (and previously owned another) but I'm not the Mrs Smyth it was addressed to. Thanks, Tom 07738214697

Great service from the Country Garage. I even sent an email to thank the service manager.

Always friendly service

COVID meant no handover really.

Lee took time to show me things in car social distanced of course and was very helpful .

Excellent, straightforward and helpful. Nothing too much bother. Fourth purchase from the Country Garage.

despite covid my experience with Sales team was 100% , Paul Diamond was up to speed regarding his knowledge of this new model G22

No complaints

Excellent service, efficient and friendly without being smarmy. Really nice to deal with; Best experience I've had when compared with rival manufacturer dealerships. Sales executive was an excellent representation for the brand.