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Ryan Leese the member of staff I dealt with was excellent, couldn't do enough to make the sale more smoothly, nothing was too much trouble.
Excellent customer service and very efficient
The Country Garage are a first class dealer and this visit was no exception
Was able to drop car off previous night and collect after service which suited me for transport arrangements
As I stated above nothing seemed or was any bother genuinely put the customer first Almost perfect 5 star
Staff prepared to go the extra mile to provide a flawless experience
Was booked in quickly and work completed in detail.
As I said above they did exactly as they said they would do, and did it cheaper than they established
Great service from the desk and a quick turnaround on the work.
Very friendly staff great team
No fuss very professional
Despite the issues we have had with our car, the service that has been provided by Country Garage has been very good.
Sandra Irwin was excellent at reception-very helpful and friendly
Really happy with the dealer
Again can't fault them
Extremely courteous and efficient. All work attended to and the vehicle returned beautifully cleaned.
Easy to contact. Good service from staff.
My car was collected and returned to my home and I was offered a courtesy car whilst my car was being serviced. The staff that I dealt with, both on the phone and face to face, were polite and courteous.
There was a problem with obtaining a part that had to be back ordered and as a result of this my car was retained for a number of days I was offered and received a replacement vehicle that was delivered to my home at a suitable time for me.
Service at a very suitable time, a new loan car, service costs reasonable.
Kept me up to date on everything. Even throughout the process.
Very friendly service
Car booked in quickly, everything done to a high standard
Although I've another BMW garage closer to me I prefer the Country Garage because their service is just outstanding
Again friendly and easy service
Hi, I was completely satisfied with the work carried out on my car and the safety check/print out. lights @tyres.ect.
All good as usual.
Good safe Covid precautions. Clean safe show room and pleasant staff. Obviously efforts made to provide good service despite restrictions.
Car left off and collected on same day and job done. Was told what would happen and was accurate.
A very efficient team who set out to provide the their customers with complete peace of mind with the care and expertise afforded to servicing their car.
Great customer service
Work completed as expected.
Very efficient, warranty check, recall and brake fluid all sorted in less than a day.
Easy to deal with
Very pleasant and positive experience with the young man in service reception. Car picked up and returned promptly.
Well informed throughout the process and my vehicle was ready on time
Fast friendly service
Very approachable & knowledgeable staff-always very helpful
Car was in garage for a bit longer than I would have preferred, though this was pointed out to me at the beginning.
Complicated case well dealt with and generosity shown by BMW centrally.
Smooth as clockwork experience
Best I have ever used.
The staff go above and beyond to help
Excellent service as always, service staff are fantastic.
Staff always do their best to ensure good service
Job well done
perfect from start to finish
Always 5 star service from the country garage - never anything less!
Good service but very expensive.
FRIENDLY, COURTEOUS SERVICE
Friendly, personable, couldn't be more helpful. Go the extra mile. Personally like to thank Stuart who took care of me and sorted everything. Despite calling Prentice twice I'm still waiting to be called back. Country garage are the ones to beat.
service was completed and the one problem i had highlighted was dealt with
Same again Everything was great
They were very efficent,friendly & let me buy @ my own pace.there was no pressure to buy,would definetly recommend to friends.
Professional friendly staff
same as before
Hi, this text and survey was sent to the wrong person. I do own a BMW (and previously owned another) but I'm not the Mrs Smyth it was addressed to. Thanks, Tom 07738214697
Great service from the Country Garage. I even sent an email to thank the service manager.
Always friendly service
COVID meant no handover really.
Lee took time to show me things in car social distanced of course and was very helpful .
Excellent, straightforward and helpful. Nothing too much bother. Fourth purchase from the Country Garage.
despite covid my experience with Sales team was 100% , Paul Diamond was up to speed regarding his knowledge of this new model G22
Excellent service, efficient and friendly without being smarmy. Really nice to deal with; Best experience I've had when compared with rival manufacturer dealerships. Sales executive was an excellent representation for the brand.