Very helpful whole way through, especially as the car was second hand and this was a manufacturing mistake.

Problem with car solved. Courtesy from staff

Because the employees are very polite and so nice and nothing is a bother to them .

Customer service is excellent. Very knowledgeable and happy to answer any questions I might have.

The problem was quickly sorted out

Everything done as expected on time and within budget

Service completed ahead of time ,as requested at a reasonable price agreed in advance.

No issues, easy to book in and all handled very smoothly and efficiently

Good explanation of work carried out.

Usual excellent service by all the staff there.

All staff are very polite, friendly and very helpful. Their cars are immaculately presented.

The issue (warranty) was handled with speed and efficiently

I couldn't have asked for more.

No delays in getting the service completed with in an acceptable time

Excellent quick service at short notice

The use of an office while my car was getting serviced was very useful and greatly appreciated.

Excellent service

Car inspected. I was informed of progress. Offered additional service item - air con service at initial phone call and advised of cost. Also advised back wiper would need replaced soon. No pressure to do this work but which I included.

Prompt attention and timely completion of the service and the car was very well washed at the same time.

Received a phone call to inform me when my car was ready to be picked up. On arriving to the garage I found my car ready and waiting both cleaned inside and washed.

Loved the safety check and valet before the car was handed back

Excellent service

The car was left so clean and it was a very nice experience getting my car serviced. Getting to go to Galgorm spa was beyond expectations and it was an amazing day out. I will always be getting my car serviced at this BMW dealer.

Ease of booking. Job done without any hitches.

Sandra at the service reception was fantastic and so helpful.

First class service

Car serviced and cleaned within waiting time

Very punctual

Excellent customer service

They make everything so easy and try to make the visit enjoyable and worthwhile

Everything was explained, price told, arrangements made to collect car and return were adhered to.

Car lifted at home, Courtesy car left and insurance, called to collect car, whole family treated to refreshments. Own car returned clean, topped up with ad blue and discount given off bill. Sales manger also made a point of speaking to us

Very happy with Keith.

Sandra from country garage took care of everything for me so helpful and gave me updates daily she is a complete star

Great staff

Last time I was there, I felt they weren't very friendly because I was only a mobility customer, but this time they were very friendly. I think they have reviewed their staff after my comments. It's so much better.

Efficient service always informed

No problems

Was easy to book car in for service on the day that suited me and in these difficult times it was no bother to wait for completion of said service.

I would be back again in the future

The staff are friendly and professionally and make you feel as you are family

Always great to deal with the staff in country garage. Very helpful and personable.

Always use The Country Garage as I am always satisfied with my service experience.

Having been at other BMW garages, I rate The Country Garage highest. Everyone that was involved in dealing with me was pleasant and professional - even the lady serving coffee was polite and attentive. Best experience by a country mile!

Swift ,professional service

All issues were addressed and the coffee and biscuits were delicious.

Friendly staff.

Excellent service as always from the country garage. Very friendly staff

There were a couple of small problems at delivery but they were sorted out immediately.

I was completely satisfied with my experience at the Country Garage having bought a number of cars there over a number of years.

Excellent customer service. My husband bought a car from this dealer and we were very impressed with their approach.

Everyone was very attentive from we arrived till we left

Quick and efficient

Thanks to Paul Diamond and Michael Simpson at the country Garage Ballymena the transaction was made very straightforward.