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The service was arranged quickly and we were dealt with courteously and professionally by all staff. We chose to avail of the complimentary spa experience at Galgorm which was part of the package and was most enjoyable!
Car returned washed and vacuumed to perfection
Easy booking, polite and well mannered staff, extremely welcoming on the day of service, arranged for a complementary spa visit, all questions answered expertly. Outstanding performance all round and I look forward to be a long-term customer.
More than satisfied, so much so my father who accompanied me to the garage was also blown away with the service and staff. Not to mention the x7!!!
Always very polite friendly and obliging. Provide excellent service and generally give a very gratifying feeling of reassurance that all work has been carried out properly
Good customer service every time. Good surroundings. Friendly staff
I was satisfied with most of the service offered. I was disappointed the service quote for the service plan didn't reflect my car mileage as would be when the next service was due. Quote came back with 54000 miles but nov 2020. As my car has only 28k
All the staff members that I had contact with were excellent in there jobs very professional and very helpful and pleasant I brought a friend with me and she couldn't believe how well we were treated by everyone I would recommend them to anyone
The process is very smooth and the staff keep you informed. They are very friendly and approachable.
From the initial meeting with the service reception staff who listen to my issues with the car - to ensuring that I am catered for by providing transport back to my home - their contact with me to give updates on progress with the car - great service
Job done efficiently and effectively
Everyone at the Country Garage is friendly and has a genuine interest in looking after their customers as well as their cars, providing them with free tea or coffee and tray-bakes plus a day at Galgorm Spa while your car is being serviced.
The Country Garage gives a very high standard of service with highly experienced staff
ONCE AGAIN EFFICIENT AND FRIENDLY
Everything I wanted done was done with ease, they also noticed a little problem that I had forgotten to tell them and sorted it too
The Country Garage could not do more to make you feel welcome and the whole experience a pleasure from beginning to end. It's the best car dealership I've experienced in Northern Ireland in over 31 years of buying cars. I wish I'd tried them sooner!
The car needed a software update which was completed efficiently and without a fuss.
The staff are friendly and efficient
Mannerly and helpful with the service completed on time and no additional charges
Good communication and service time
All the staff especially Lee and Annette are superb. Great family run business.
Graham was extremely helpful as always
I have been with the country for about 10 years now.Always have given me a great service.Find it very hard to go to anyone else.
Based on my experience during my last visit.
They encouraged me to take out a service plan with my new BMW. Excellent .
Collected car from my home as agreed and returned it in timely fashion. Also, I didn't need to insure loan car (which was superior car).
Good quality facilities
Every one in the Country Garage was very helpful
Excellent service. No criticisms.
Fault dealt with quickly and under warranty, as car only 4 months old.
Car collected from my home,returned at the agreed time properly washed and by a very pleasant member of staff
Staff friendly, took me to a replacement vehicle, coffee was offered which I took. Car was ready for collection no waiting..
The staff go out of their way to make it feel so welcoming. I am amazed that they remember personal family details and they demonstrate a genuine concern for all aspects even those not related to the vehicles. Excellent company.
Graham could not have been more helpful.
Usual impeccable high quality device.
There is a problem with polish marks on the cars paint work which still needs to resolved. Service agent very helpful and supplied a replacement car so I could return home while marks on paintwork were being removed.
The length of time I was given for the service was actually less and I was treated in such a professional way.
Very through and car returned washed
excellent service provided with efficiency
Superb. Everything completed on time, from car collection to service and redelivery.
My car is running perfect and never had any issues
Use of Spa nice experience, and the coffee & cake nice touch in garage while waiting. The lady serving was very pleasant. Antionette??
The normal 5 start treatment from reception to delivery.
A pleasant experience and made the visit very easy
Staff at the country garage, Aran in particular have been fantastic, helping me choose the right car for my needs. From start to finish I had complete confidence in them.
Staff are wonderful - so helpful, friendly and professional. Emails kept us up to date of the progress of the build of the car which was great too.
Again Aaron kept me informed through all stages.
As usual the country garage were excellent in their customer services. The staff were all extremely helpful and professional.
Paul Diamond at Country Garage kept me informed at every stage and made the experience stress free and lovely.