The Country Garage Star Rating
Sales
9 comments from 24 reviews
Service
26 comments from 75 reviews
What does our rating mean?
Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the last 90 days of new car sales and Aftersales service transactions, where the customer has subsequently elected to complete a customer satisfaction survey online.
You will also see below customer comments, which are unedited and are as submitted as part of the online survey process.
Click here for more information.
Customer Comments
Sales
Click here for sales overview page.
Service
"they were very professional and friendly"
"Great level of service provided by dealership."
"courteous and efficient. service while you fly is an excellent option"
"Is it really nesecerry to go as far as this dealer goes, luxery waiting area and refreshments with audio entertainment. Having said that we have 3 BMW's in the family."
"It was excellent and very professional."
"The staff at the Country Garage are excellent, nothing is too much trouble."
"breakdwon"
"the service was excellent .. Danielle on the service desk was excellent and very helpfull"
"Excellent"
"They are good, a pleasant experience, I liked the pick up and collect service."
"Friendly and fast, always a pleasant experience"
"It was a very satisfactory experience and was handle to the standard that i would expect from BMW."
"i requested my car to be ready no later then 12.30 and at 12.30 i was handed my keys. fantastic."
"Excellent staff feedback"
"Visit was to change back from the Winter tyres. Danielle was thoroughtly professional and even walked us to the door as we were leaving."
"Brilliant garage"
"I was shocked by the recent service at country garage My car showed warning light indicating engine malfunction. On arrival it was discovered fault could not be repaired . Low mileage 25000 charge for courtesy car then bill for £400 for sensor"
"The staff at Country Garages did all in their power to sort my issues and kept me fully informed of what they were doing in a language that I could easily understand. Excellent service"
"Excellent service everytime."
"Excellant."
"Cost of parts and labout too high"
"staff were a pleasure to be with"
"couldn't fault the dealership in any way."
"Sales wxwcutive from whom i baught the car , very attentive and egger to please."
"Rattle at back of passenger seat is still there after 2 attempts"
"Was left waiting and not kept up to speed on progress"
1 Series 3-Door (2012)
1 Series ED 3-Door (2012)
1 Series M135i (2012)
1 Series 5-Door (2011)
1 Series Convertible
1 Series Coupé
116d ED 5-door (2012)
3 Series Saloon (2012)
3 Series Touring
3 Series Convertible
The BMW 320d ED
3 Series Coupé
ActiveHybrid 3
5 Series Saloon
5 Series Touring
5 Series Gran Turismo
5 Series Saloon ED
ActiveHybrid 5
6 Series Coupé (2011)
6 Series Convertible
6 Series Gran Coupé (2012)
7 Series Saloon
X1 (2012)
X1 sDrive20d ED (2012)
X3
X5
X5 M50d (2012)
X6 (2012)
X6 M50d (2012)
Z4
1 Series M Coupé
M3 Coupé
M3 Convertible
M5 (2011)
M6 Coupé
M6 Convertible
X5 M (2012)
X6 M (2012)
"Everything was perfect."
"The best BMW dealership in N.Ireland, a very good experience"
"the service was second to none"
"The salesman could not have been better."
"Country Garage provided a degree of customer service which is now a forgoten art with many organisations. They were courtious, accommodating and able to under promise and over deliver ."
"Paul Diamond was extremely helpful"
"Paul Diamond was excellent"
"John Walker and John jnr were brilliant . Harry the salesman was very professional ."
"Excellent sales service experienced. As a potential customer treated very well. Balance just right between helpful sales pitch and not being made to feel under pressure to purchase. Great coffee too"