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ABOUT CENTRE

Find out more about what we do and our team.

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Impress with the new BMW Shadow Edition

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The BMW Lower Emissions Allowance.

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Low Deposit and Low Monthly Payments on 2017 218d Sport Gran Tourer

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Exclusive Offers not to be missed on 2017 vehicles

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The New BMW 5 Series Touring- A Business All Rounder with Sporting Aspirations

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Proud to Support Ballymena CarFest 2017

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Drive away at Galgorm Golf Club On Us

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We're Charged up and Ready as your Local BMW i Agent in Ballymena and Beyond

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Exclusive Country Garage BMW Finance Offers

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Make your BMW 3 Series stand out from the Crowd

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Have a chat with our Product Genius

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The Country Garage Ballymena proudly support the Cars at The Mill Show

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From A Test Drive To Your Drive in 24 Hours

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Country Garage Pre-Registered Cars

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Good Luck to Ballymena Academy 1st XV in Schools Cup

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POWERFUL THING, AMBITION. THE NEW 5 SERIES SALOON

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WE'RE YOUR LOCAL BMW M SERIES RETAILER IN BALLYMENA AND BEYOND.

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BMW i3 Service Inclusive

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A Winning Line Up for Rugby Sponsorship

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The New BMW of Your Dreams is Closer and More Affordable Than You Think at The Country Garage Ballymena

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Spring Health Check Only £29.99

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Spring Offers on The Ultimate Driving Machine. We'll have you Geared Up for Everything Including 5 Years / 50,000 miles Free Service Inclusive Package*

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Smiles all Around with Galgorm Dental Partnership

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Scoring again with Ballymena Academy Sponsorship

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SWITCH TO BMW WINTER TYRES

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Introducing the new BMW X1

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Proud to Sponsor Ballymena Road Racing Club

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Let Your Heart Rule Your Head. Even Your Accountant Will Love The Figures.

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This Year Still Could be a Good One. Only 5.9% Apr on Selected Approved Used Convertibles

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Take a Test Drive in the New BMW 3 Series... the Driver's Car since 1975

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Take The Racing Line to The Country Garage

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Ready to Sponsor the NI Open Challenge 2015 at Galgorm Castle Golf Club

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Proud to Sponsor The Ballymena CarFest & Truck Show 2015

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Customer Brian Beggs joins golfing star Marc Warren on the Dubai Irish Open Pro am at Royal County Down

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The Ultimate Driving Machine is a promise in every BMW model.

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A Weekend Packed Full of BMW at Country Garage BMW. On 18 April.

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BMW XDRIVE.

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SWITCH TO BMW WINTER TYRES

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ROAD TAX CHANGES 01/04/2017

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Meet the team

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James Walker

Head of Business
  • Years at the dealership 34

Samantha Walker

Marketing Manager
  • Years at the dealership 18

Louise Dempster

PA to Head of Business
  • Years at the dealership 20

Jim McIlwaine

Sales Manager
  • Years at the dealership 26

Paul Diamond

Sales Executive
  • Years at the dealership 12

Lee McMaster

Sales Executive
  • Years at the dealership 4

Davy McKillen

Sales Executive
  • Years at the dealership 3 months

Alan Anderson

Sales Executive
  • Years at the dealership 3 months

Michael Simpson

Business Manager
  • Years at the dealership 12

Jack Jenkins

Product & Marketing Executive
  • Years at the dealership 3

Richard Torrie

Service Manager
  • Years at the dealership 28

Andy Millar

Parts manager
  • Years at the dealership 24

Sandra Irwin

Service Advisor
  • Years at the dealership 11

Graeme Potter

Service Advisor
  • Years at the dealership 2

Keith McKay

Service Advisor
  • Years at the dealership 3 months

Michael Pedlow

Workshop Foreman
  • Years at the dealership 19

Talented Technicians

The BMW Technicians
  • Years at the dealership 102

Uel McKane

Parts Advisor
  • Years at the dealership 20

Gordon Neeson

Parts Advisor
  • Years at the dealership 12

Mark Sinclair

Parts Advisor
  • Years at the dealership 10

Denise Hughes

Telephonist
  • Years at the dealership 16

Esther McMaster

Hostess
  • Years at the dealership 9

Connla Hollywood

Accountant
  • Years at the dealership 1

Lorena Bloomfield

Account Clerk
  • Years at the dealership 12

Sharon McFarlane

Account Clerk
  • Years at the dealership 11

Amanda Smyth

Warranty Administrator
  • Years at the dealership 20

Michelle Stewart

Sales Administrator
  • Years at the dealership 1

Annette Stevenson

Hostess
  • Years at the dealership 8

Marina Cinnamon

Telephonist
  • Years at the dealership 1

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

It seemed to take a long time for the recall procedure.

Service

Looked after from start to finish

Service

Serviceman bad attitude and to expensive

Service

As above!

Service

My car was booked in by Sandra at service reception and she fully explained what was happening in that there were two types of fix for my car. In the end up it was the minor one and so my car wasn't detained too long at the dealership, always a bonus

Service

They informed me when my service was due and arranged everything for me

Service

Offered to collect and deliver my car.

Service

Car went for 1st service and came back not cleaned inside. I rang to complain and was told it had been cleaned which was untrue. Won't be using them again as in the past David Prentice serviced my cars and they were returned spotless. Disappointed!!!

Service

See above.

Service

I always use this garage and have never had any problems with them.

Service

The Garage were true to their word i.e. - told me beforehand how long it would take, however they didn't provide me with an estimate if the cost.

Service

It gave me a little time for myself and daughter to sit and catchip

Service

Generally fine but expensive for oil and filtrt change and at 14000 miles done i have another service at 19000

Service

Satisfied with work carried out

Service

Always very good service and nothing is too much trouble to them - always very helpful

Service

The garage provides excellent customer service. I also have a mini which was serviced in a different franchise garage and the customer service is noticeably different.

Service

The process from ringing up the showroom to arrange a service right through to the car being delivered back to my house having been serviced was very efficient and hassle free. I was also kept updated throughout.

Service

Service was efficient and effective.

Service

Completed promptly and no issues have arisen since.

Service

Overall extremely happy with servicing of my car.

Service

After the repair work was completed on my car, I had to go back twice for them to correct mistakes they had made, e.g. a new seat belt they had fitted was the wrong way round. Poor quality control on the work they had done.

Service

The only BMW garage I would use. Totally looked after from entrance to exit by a well trained and knowledgable staff team. Even my noise in the door was taken seriously.

Service

They were very attentive

Service

As previous

Service

As above. Staff were lovely.

Service

Extremely friendly and helpful staff with efficient service.

Service

Open and honest about the components that need serviced

Service

The Country garage were amazing, booking the car in at short notice for repair work. I can't say the same of JKC, having been a customer of theirs for many years they failed to return my call twice when trying to organise the work with them initially

Service

The Country garage carried out the work to a high standard. They did not do anything that was not required. I was well treated.

Service

Confident staff

Service

The experience was as expected first class

Service

Service was good but I had one issue concerning my experience to the negitive.Once in BMW care my car keys were accidentally locked in the car! This caused the garage to ring me looking for the second set of keys which caused alot of stress.

Service
So sorry to hear that we caused you some stress. Please accept my apologies for staff locking your keys in the car. Glad to hear that we completed the service work well. James Walker Head of Business

no complaints what so ever

Service
Glad everything went well. James Walker Head of Business

Never had any unresolvable problemd

Service
Always glad to hear that everything goes well, when you are in for service work. James Walker Head of Business

Everything went smoohly and I was well looked after in the showroom whilst wainting for the work to be completed,

Service
Thank you for your very positive comments and good to hear you were well looked after while waiting at our coffee bar. James Walker Head of Business

Very smooth no hassles

Service
Glad to hear that everything went well when in for service. James Walker Head of Business

friendly , helpful staff

Service
Thank you for your kind comments. James Walker Head of Business

I am always treated with courtesy and respect when I present at the Country Garage. I feel valued as a customer and the whole customer experience is very positive.

Service
We value all our customers and I am glad that the staff made your visit to us very enjoyable. James Walker Head of Business

When I arrived I was greeted by a friendly and approachable advisor, they took my car for an estimate for repair while I sat and enjoyed a complimentary coffee with the very friendly staff. Honestly couldn't of gone to a better garage. Top marks.

Service
I am glad everything went well and you enjoyed our coffee. James Walker Head of Business

Efficient service that worked around my needs

Service

Lift home and collection very prompt.

Service

Paul Diamond is very helpful.

Service
I will pass on your kind comments to Paul Diamond. Thank you. James Walker Head of Business

From the minute I walked into the showroom , I felt comfortable and the salesman walked me through the options available on the new car and helped me get the best deal possible without and hard sell tactics.

Sales

Very friendly staff,keep me updated through the process.

Sales

Entirely down to the professionalisim of the sales person

Sales

Lee McMaster - sales went above and beyond. Very personable guy and will be the first person I speak to went considering another car purchase. Michael - finance another lovelly guy and very personable.

Sales

I was very satisfied with all aspects of my enquiry..

Sales
Thank you for your very kind comments and glad you had a great experience. James Walker, Head of Business

Personal service from when went into the showroom, to Paul and James working for best deal for me. Professional and personal.

Sales
Thank you for your positive comments and many thanks for the business. I will pass your thanks onto Paul. James Walker Head of Business

Very welcoming showroom, fantastic customer service with helpful and enthusiastic staff.

Sales
Lovely to read such wonderful comments about our BMW Centre and our staff, thank you. James Walker Head of Business

all paperwork relating to the costs involved in the purchase and the terms of my finance agreement clearly explained: advice clearly given on usefulness of Gap Insurance complete with quotation for same: car features explained and set up if needed:

Sales
Thank you, your very positive comments are much appreciated. Please call in for a coffee anytime your are passing, you will be warmly welcomed. James Walker Head of Business

I have driven quality cars for years and owned BMW Audi Mercedes and Porsche.I can honestly say I have had my fair share of bad experiences dealing with the main dealers in Belfast. The country Garage is by far the best for sales and service.

Sales
Delighted that you find us the best, compared to the Belfast Retailer. Thank you for your kind comments. James Walker Head of Business